returns

We aim to provide quality items that are carefully packaged for shipping. As a small business, we unfortunately cannot offer refunds or credits for online purchases except in the case of defective or incorrectly described items or an incorrect shipment. We do not accept returns on the basis of incorrect choice or change of mind.

We will arrange replacement, exchange or refund for any items that are received in a faulty condition, incorrectly described, or incorrectly supplied. Please contact us via email detailing any issue within 3 working days of your order being delivered, including images of the damage or fault. We will require proof of purchase and reserve the right to refuse a return on any product that does not deem itself faulty, damaged or incorrectly described.

Any returned items must be returned as they were received along with all product packaging, labels and tags. The item must be unused, unworn and unaltered. The shipping cost is not refundable. Item(s) are to be returned at the buyer’s own cost and risk.

Gift card sales are final sale and are not eligible for return or exchange.