Shipping

We sell and ship within Australia only.

Whilst we aim to ship as quickly as possible, please allow up to three (3) business days for us to dispatch your order. Items are shipped as Regular Parcel Post via Australia Post.

Please refer to the Australia Post website for your area if delivery timeframe is a factor. Our postcode is 5333.

We do our best to make sure our website inventory levels are accurate, however, we are a small family business, and can not always guarantee stock availability. In the case of any item ordered online not being available for shipment, we will notify you with a timeframe or alternative options. If these are unacceptable to you, a refund will be given.

Please note that we are not located in the next day delivery network of Australia Post, and that your package may take slightly longer to reach you than if it were coming from a metro area.

We cannot be held responsible for loss, damage or delay by Australia Post. Once the item(s) have been shipped, they become the property and responsibility of the purchaser. If an order arrives damaged, or is misplaced, it is the purchaser’s responsibility to liaise with Australia Post. No refunds or replacements will be given for products missing or damaged in transit. We will, however, provide you with all of the necessary information to make your claim. Please advise us immediately of any damage in transit, together with photographic evidence.

Once shipped, a tracking number will be issued to the email address provided which will enable you to track the progress of your order. Please enter your shipping address and contact information correctly, as once it has been received and your order has been dispatched, we cannot alter the address. You will be charged the standard applicable postage rate to resend.

Gift Wrapping

Please contact us with your order number (immediately after purchase) with for complimentary gift wrapping and a note to your loved one.

Pick up

Orders can be picked up Monday - Friday from 10am - 4pm and Saturday 10am-12pm and are generally ready for collection within an hour during store hours. An email will be sent when your order is ready for pickup.

Local Delivery

We offer delivery within the greater Loxton area from Tuesdays - Thursdays between 10am & 4pm.

If you select “Local Delivery” at checkout, we will endeavor to contact you via email as soon as possible in regard to your delivery preferences.